The goal of our refund policy is simple: We want happy customers.
If you are not happy with our products or your order for any reason, please email us at firstname.lastname@example.org or call us at 866 886 9901 (9am to 3pm EST weekdays).
We will do everything in our power to ensure (or restore) your happiness. Let us know what is wrong and we will happily fix the problem whether it is a shipping issue or a product malfunction.
We do ask that any return or refunds for unwanted products (not product malfunction) occur within 14 days. We've been there and know buyers remorse too but please keep it within reason.
Thank you for choosing to buy from us. When you are happy so are we!